VUmc is a university medical center with medical faculty and hospital as its core functions. Consequently, the VUmc has chosen the Bee-Line patient call system. “Good service is incredibly important for our patients who are waiting for an appointment with one of our doctors. Waiting is something we want to prevent. But when a wait occurs, we use Bee-Line’s on-call systems. This allows the patient to be able to wait somewhere other than the waiting room and, for example, go out for a cup of coffee. Patients do not have to wonder if they have been forgotten; they are always called ten minutes before appointments where the coaster then gives a notification through illuminated LEDs, vibration or a beep. We hope in this way to give patients more opportunity to fill their time with things they find important. It is also very efficient work for the doctor and helps with prioritization.

Reliability is ‘in our industry’ an important thing and Bee-Line is a solid business partner in this!”